Privacy Policy

We collect several types of information to provide and improve our services:

Personal Information:

• Name, email address, and username when you create an account
• Profile information (avatar, bio, social media links)
• Payment information when you make purchases (processed securely through Stripe and PayPal)
• Communications and messages you send through our platform

Google User Data (When Using Google Sign-In):

• Email Address: To create and manage your account
• Profile Name: To display your name on your profile
• Profile Picture: To use as your account avatar
• Google User ID: To authenticate and link your Google account

Usage Information:

• Posts, comments, videos, and other content you create or share
• Interactions with other users (likes, follows, comments)
• Pages visited, features used, and time spent on our platform
• Device information (browser type, operating system, IP address)

Cookies and Tracking:

• Session cookies to maintain your logged-in state
• Analytics cookies to understand how you use our platform
• Preference cookies to remember your settings

We use the information we collect for the following purposes:

Google User Data Usage:

• Authentication: We use your Google email and user ID solely to authenticate you and create your account
• Profile Display: Your Google profile name and picture are displayed on your Front Row profile
• Communications: We use your email to send service notifications, account updates, and optional newsletters
• No Additional Scopes: We only request basic profile information - we do NOT access your Gmail, Google Drive, Calendar, or other Google services

General Data Usage:

• To Provide Services: Create and manage your account, process transactions, deliver content, and enable communication features
• To Improve Our Platform: Analyze usage patterns, develop new features, and enhance user experience
• To Communicate: Send important updates, respond to inquiries, and provide customer support
• To Ensure Security: Detect fraud, prevent abuse, and protect user safety
• To Personalize Experience: Recommend content, customize your feed, and tailor features to your interests
• Marketing (Optional): Send promotional communications about new features, offers, or events (you can opt-out at any time)

We respect your privacy and limit information sharing to the following circumstances:

Google User Data Sharing:

• NO Third-Party Sharing: We do NOT share your Google user data (email, name, profile picture) with any third parties for marketing, advertising, or data mining purposes
• Service Providers Only: Google data may only be shared with our essential service providers (hosting, database) who are contractually bound to protect your data
• Limited Use Compliance: Our use of Google user data complies with Google API Services User Data Policy, including the Limited Use requirements

Public Information:

• Your profile information (username, avatar, bio) is visible to other users
• Posts, comments, and content you share are publicly accessible unless marked otherwise
• Your followers and following lists may be visible to others

With Service Providers:

• Payment processors (Stripe, PayPal, Coinbase) to handle transactions
• Cloud hosting providers (Base44, Supabase) to store and deliver content
• Analytics services to understand platform usage
• Email services to send notifications and communications

Legal Requirements:

• When required by law or legal process
• To protect rights, property, or safety of our users or others
• To enforce our Terms of Service

We do NOT sell your personal information to third parties.

We implement industry-standard security measures to protect your information:

Storage Practices:

• Database Hosting: User data is stored in secure, encrypted databases hosted by Base44 and Supabase (SOC 2 compliant providers)
• Geographic Location: Primary data centers located in the United States with backup redundancy
• Google Data: Data obtained via Google Sign-In is stored securely in our database and is NOT transmitted back to Google or other third parties
• Media Storage: User-uploaded images and videos are stored on secure CDN infrastructure with restricted access controls

Protection Measures:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS (HTTPS)
• Secure Payment Processing: We use PCI-compliant payment processors (Stripe, PayPal) and never store full credit card details
• Access Controls: Limited employee and admin access to personal data on a need-to-know basis with audit logging
• Regular Security Audits: We regularly review and update our security practices
• Account Security: We encourage strong passwords and support secure authentication via Google Sign-In

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use caution when sharing sensitive information online.

We retain your data only as long as necessary to provide our services and comply with legal obligations:

Retention Periods:

• Account Data: Retained while your account is active plus 90 days after account deletion (for backup and legal purposes)
• Google User Data: Deleted within 30 days of account deletion or upon request
• User Content: Posts, videos, and comments are deleted immediately upon account deletion or individual content removal
• Transaction Records: Payment and order history retained for 7 years to comply with financial regulations
• Analytics Data: Aggregated, anonymized usage data may be retained indefinitely for statistical analysis

Data Deletion Rights:

• Account Deletion: You can request full account deletion at any time by contacting privacy@thefrontrow.net
• Selective Deletion: Delete individual posts, comments, or uploaded media from your profile settings
• Google Data Removal: Request immediate deletion of all data obtained via Google Sign-In
• Processing Time: Deletion requests are processed within 30 days
• Verification Required: We may require identity verification before processing deletion requests

Your Other Rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through your profile settings
• Data Portability: Request a copy of your data in a machine-readable JSON format
• Opt-Out: Unsubscribe from marketing communications or push notifications
• Revoke Google Access: Disconnect your Google account from your Front Row account at any time

To exercise these rights, contact us at:
privacy@thefrontrow.net
Include "Data Request" in the subject line. We respond within 30 days.

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for basic platform functionality (login, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our platform
• Performance Cookies: Monitor platform performance and identify issues

Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

We may send you various types of communications:

• Service Notifications: Important updates about your account, transactions, or platform changes (cannot be disabled)
• Activity Notifications: Alerts about likes, comments, follows, and messages (can be customized in settings)
• Marketing Communications: Information about new features, promotions, or events (can be opted out)
• Push Notifications: Real-time alerts on your device (can be disabled in browser or device settings)

You can manage your notification preferences in your account settings or by clicking "Unsubscribe" in any marketing email.

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@thefrontrow.net so we can delete the information.

Users between 13 and 18 must have parental consent to use our platform and should use it under parental supervision.

Your information may be transferred to and stored on servers located outside your country of residence, where data protection laws may differ.

By using our platform, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our primary servers are located.

We take appropriate steps to ensure that your personal information receives an adequate level of protection in accordance with applicable data protection laws.

Our platform integrates with various third-party services:

• Payment processors (Stripe, PayPal, Coinbase Commerce)
• Social media platforms (Twitter, Instagram, YouTube) for profile linking
• Content delivery networks for media hosting
• Analytics and advertising services

These third-party services have their own privacy policies. We encourage you to review their policies:

• Stripe Privacy Policy
• PayPal Privacy Policy
• Coinbase Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make significant changes, we will notify you by:

• Posting a notice on our platform
• Sending you an email notification
• Displaying a prominent banner when you log in

Last Updated: October 18, 2026

Your continued use of our platform after changes to this Privacy Policy constitutes acceptance of those changes.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

For data protection inquiries, please include "Privacy Request" in the subject line and provide sufficient details to help us locate your account and respond appropriately.